We love that you like our gear! For all sales and/or stockists enquiries please contact firstname.lastname@example.org for an account application. Please include some information about your store and where you heard about us.
ONLINE STORE PAYMENTS:
What payment terms do you accept?
We gladly accept Visa, MasterCard and American Express payments all through PayPal and Shopify Payments.
How secure is the store?
This store uses PayPal for payments, and PayPal encrypts your confidential information from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (that is the HIGHEST level commercially available). Simply put, PayPal is the safest way to pay online.
SHIPPING & DELIVERY:
Orders are generally shipped within 24 - 48 hours of the order being received and payment accepted. Please allow up to 3 - 4 days for dispatch during sale periods.
Australian shipping is $5.00 AUD for lightweight items, $8.00 AUD flat rate for all orders up to $100.
All orders over $100 SHIP FREE with either Australia Post or the quickest Courier Service available depending on location and size/weight of order.
International orders are $15.00 AUD flat rate for all orders up to $100.
All orders over $100 SHIP FREE with TRACKED SERVICE.
All international customers are responsible for the customs duties, taxes and / or importation fees in their own country. We cannot mark international orders as a gift to bypass or reduce custom fees.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Accidents, Strikes, floods etc.). All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings. All offers are available until stocks sell out.
For any refunds/exchanges please contact email@example.com. We will refund or exchange the products within 30 days from purchase date provided they’re unwashed, unworn, with tags and original packaging. Exchanges depend on product availability. For any questions regarding your order just send us an email and we will be happy to help you out.
WE RESERVE THE RIGHT:
* To cancel any order, at which time, we will notify this action by e-mail or phone, using the e-mail address or number/s provided.
* That all orders are subject to availability of stock
* To take reasonable steps to verify that the order and credit details are bona fide.
What information do we collect?
When you submit information to us, we will collect personally identifiable information from you that may include your name, business and company name, e-mail address, residential and business address and other such information necessary to provide you with the goods and services offered by our Site or us.
As a general principle, we will only collect personally identifiable information that is needed to operate our Site, to provide you with our goods and services and to communicate to you information and services that we believe would be of interest to you.
We automatically collect IP addresses and web site usage information from visitors to our Site. This information helps us evaluate how visitors and subscribers use and navigate our Site on an aggregate basis, including the number and frequency of visitors and subscribers to each web page and the length of their visits.
What do we use personal information for?
We may use information in the following ways:
* For the purposes for which you specifically provided the information;
* To enhance existing features or develop new features of our Site and the services offered by our Site;
* To provide advertisers and other third parties with aggregate information about our user data base and usage patterns.
* Comply with the law or legal process served on us;
* Protect or defend its personal and property rights (for example, to enforce the General Terms and Conditions of Use on our Site); and
* Protect the personal safety of our customers or other users of our Site in an emergency.
We agree not to rent, sell or otherwise exchange to third parties any personal or confidential information submitted to us except where you consent, or where you would expect the information to be disclosed.
We may disclose personal or confidential information submitted to us if such disclosure is required to comply with the law, or we believe in good faith that disclosure is necessary to.
Copyright © KTH INDUSTRIES Pty Ltd. All rights reserved.